> Privacy Policy

Privacy Policy

Introduction

We at Alacritech, Inc. are committed to respecting your online privacy and recognize your need for appropriate protection and management of any personally identifiable information (“Personal Information”) you share with us. The Alacritech website (the “Site”) is operated by Alacritech, Inc. and we have prepared this privacy policy (“Privacy Policy”) to describe our information gathering and dissemination practices and our data protection practices for the Site; it does not apply to other online or offline Alacritech sites, products or services. The terms “Alacritech,” “we,” “us,” and “our” refer to Alacritech, Inc. and its subsidiaries and affiliates. The terms “you,” “your,” and “yours” refer to the user/customer utilizing the Site.

Personal Information means any information that may be used to identify an individual, including, but not limited to, a first and last name, a home or other physical address and an email address or other contact information, whether at work or at home. In general, you can visit Alacritech’s Web pages without telling us who you are or revealing any Personal Information about yourself.

If you choose to provide us with your Personal Information on the Web, we may transfer that Information within Alacritech or to Alacritech’s third-party service providers, across borders, and from your country or jurisdiction to other countries or jurisdictions around the world. We will not sell the Personal Information that you provide.

Alacritech strives to comply with all applicable laws around the globe that are designed to protect your privacy. Although legal requirements may vary from country to country, Alacritech intends to adhere to the principles set forth in this Online Privacy Policy even if, in connection with the above, we transfer your Personal Information from your country to countries that may not require an “adequate” level of protection for your Personal Information. In other words, our goal is to provide protection for your Personal Information no matter where that Personal Information is collected, transferred, or retained.

Children

The Site is not intended for or directed to persons under the age of 13, and we will not knowingly collect information from such persons. Any person who provides information to us through registration or in any other manner on the Site represents to Alacritech that they are 13 years of age or older. If we learn that a child under 13 has submitted personal information to us, we will attempt to delete the information as soon as possible.

Collection of Information

“Personally Identifiable Information” means any information which can be used to identify an individual, and may include, but is not limited to, name, email address, postal or other physical address, title, or occupation. We collect the following Personally Identifiable Information from you when you register for the Site or enter contact information: name, company, title, email address, phone number, and postal address. To participate in certain activities and to obtain certain services or documents offered on the Site, you may be asked to provide additional Personally Identifiable Information. We endeavor to limit our requests for Personally Identifiable Information to information we believe is reasonably necessary to achieve our purposes as described in the “Information Use” section below. You can choose not to provide us with certain information, but then you might not be able to take advantage of some of the Site’s features. Any Personally Identifiable Information received in communication or in material you transmit to the Site by electronic mail or otherwise are and will be treated in accordance with this Privacy Policy.

We also automatically receive and record information on our server logs from your browser, including your IP address, cookie information (as described below) and the page you request.

Cookies and Other Tracking Technologies

Some of our Web pages utilize “cookies” and other tracking technologies. A “cookie” is a small text file that may be used, for example, to collect information about Web site activity. Some cookies and other technologies may serve to recall Personal Information previously indicated by a Web user. Most browsers allow you to control cookies, including whether or not to accept them and how to remove them. You may set most browsers to notify you if you receive a cookie, or you may choose to block cookies with your browser, but please note that if you choose to erase or block your cookies, you will need to re-enter your original user ID and password to gain access to certain parts of the Web site.

Tracking technologies may record information such as Internet domain and host names; Internet protocol (IP) addresses; browser software and operating system types; clickstream patterns; and dates and times that our site is accessed. Our use of cookies and other tracking technologies allows us to improve our Web site and your Web experience. We may also analyze information that does not contain Personal Information for trends and statistics.

Information Use

Alacritech uses Personally Identifiable Information for several general purposes:

  • to provide you with product and service information, demos, marketing information and news,
  • to support Alacritech products and services,
  • to contact you for feedback about Alacritech products and services, 
  • to conduct research about Alacritech or Alacritech products and services,
  • to notify you of technical updates or changes in policy, or 
  • to contact you for marketing and promotional purposes.

We may use non-Personally Identifiable Information such as demographic data to analyze and develop our marketing strategy and further improve the Site and our products and services.

Information Sharing and Disclosure

We will not sell or rent your Personally Identifiable Information to third parties except as described in this Privacy Policy. We may disclose your Personally Identifiable Information to other companies or people under any of the following circumstances:

  • when we have your consent to share the information.
  • if sharing the information is reasonably necessary to provide a product or service that you have requested (if your information is shared with third parties we will only provide the information reasonably needed to deliver the service, and ask that such companies do not use your information for any other purpose).
  • to keep you up to date on the latest product announcements, software updates, special offers, or other information we think you would like to hear about either from us or from our business partners.
  • if we believe in good faith that we are required to do so by law, in connection with litigation, to prevent a crime, or to protect personal safety, the public, or the Site.
  • in connection with a sale or merger with another entity or if Alacritech should ever file for bankruptcy or have its assets sold to another entity.

Alacritech may also share non-Personally Identifiable Information with third parties.

Access

You may correct, amend, or delete your Personally Identifiable Information by contacting us here.

Security

We are committed to protecting Personally Identifiable Information from loss, misuse, disclosure, alteration, unauthorized access, and destruction. Alacritech takes reasonable precautions to safeguard the confidentiality of Personally Identifiable Information. While we strive to protect your Personally Identifiable Information, we cannot ensure the security of the information you transmit to us in all cases.

Third Party Sites

The Site may contain links to other sites. Alacritech is not responsible for the privacy practices of such other sites. We encourage our users to be aware when leaving the Site to read the privacy statements of each site that collects Personally Identifiable Information.

International Transfers

Personally Identifiable Information collected on the Site may be stored and processed in the United States or any other country in which Alacritech or its affiliates, subsidiaries or agents maintain facilities, and by using the Site, you consent to any such transfer of information outside of your country.

Your Consent

By using this Web site, you consent to the terms of our Online Privacy Policy and to Alacritech’s processing of Personal Information for the purposes given above as well as those explained where Alacritech collects Personal Information on the Web. Should the Online Privacy Policy change, we intend to take every reasonable step to ensure that these changes are brought to your attention by posting all changes prominently on our Web site for a reasonable period of time.

Contacting Alacritech

If you have any questions, comments, or concerns about this Privacy Policy, please contact us at:
Alacritech, Inc.
1995 North First Street, Suite 200
San Jose, CA 95112
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